Not all apps have Premium App Subscriptions or offer one-time purchases, which depend on the app's offering. In addition, you can currently only purchase through the desktop or browser apps. You cannot subscribe or purchase through the mobile app.
What this article covers:
- What are Premium App Features
- What are Premium App Subscriptions
- What are Premium App One-Time Purchases
- How to Purchase a Premium App Subscription or One-Time Purchase
- How to Manage/View/Cancel Subscriptions
- How to Request a Refund
What are Premium App Features
Premium App Developers can offer certain premium features that users can purchase on Discord to get enhanced functionality (such as more commands) for the app.
Developers of the apps provide the premium features and any associated content. They are responsible for creating the offerings and their descriptions, and providing the purchased features to users. Please read the descriptions carefully to make sure you understand what exactly you are buying.
What Are Premium App Subscriptions
Premium App Subscriptions are a monthly subscription to premium features of an app that any individual member or server admin in a server can purchase to get enhanced functionality and more commands for the app. Any Discord user can purchase a user subscription for an app and personally utilize it in any server the user and app are both part of, while a server admin can purchase a guild subscription for an app that can be used by server members across the entire server. At the discretion of the developer of the app, subscriptions can be divided up into tiers and each tier may have unique pricing and features.
As a reminder, developers of the apps provide the premium subscriptions and features and are responsible for them. Please read the tier descriptions carefully to make sure you understand what exactly you are buying.
Because these are a recurring subscription, you'll be charged monthly until you cancel the subscription (which you can do any time as further described below). A subscription may also be removed if the subscription is no longer available for purchase.
If you are unhappy with your Premium App Subscription, try contacting the developer of the app directly. If that doesn’t resolve your issue, you can request a refund as described below. If you experience technical issues with Discord that prevent you from accessing your Premium App Subscription, reach out to us at dis.gd/billing and choose “Premium Apps” under Type of billing issue. If you experience technical issues with an app, please contact the developer of the app.
What are Premium App One-Time Purchases
One-time purchases are non-refundable.
Besides monthly subscriptions, you can also make a one-time purchase as offered by a developer for their app! Unlike subscription-based purchases, a one-time purchase does not repeat or renew. Once the transaction is completed, there are no further charges related to the purchase unless an additional purchase is made.
As a reminder, developers of the apps are responsible for providing these purchased features. Please read the descriptions carefully to make sure you understand exactly what you’re buying, including any applicable access limitations or expiration. If you are dissatisfied with your one-time Premium App purchase, reach out directly to the app's developer.
How To Purchase A Premium App Subscription or One-Time Purchase
There are several ways to purchase Premium App features directly from the app’s Store on Discord. If you purchase premium features for an app through another payment option offered by the developer, you don't have to re-purchase on Discord. However, we cannot provide support for such purchases.
There are several ways to upgrade to the premium version of an app or make a one-time purchase.
1. App Profile: Tap on an App’s profile and select Store to access their storefront. While here, you can make Premium App subscription purchases as well as one-time purchases.
2. Integration Settings: If you are a server admin of the server, you can go to Server Settings and find the Integrations page with all the apps on your server. You'll see the Store option on each Premium App where the developer has enabled it.
3. App Directory: The App Directory lets you search, browse, and explore thousands of apps to customize your server, directly in Discord. When you tap on each App in the directory, you’ll see a Store tab that you can then tap on to view all available products.
4. Deep Linking: These links enable users to embed a direct link to a specific app SKU or an app’s store.
5. Premium Commands: You can use available commands per Premium App to access the Store. These commands can vary per Premium App.
After opening the Store for a Premium App you should see any available subscriptions for purchase.
If you scroll down through the Store, you will see any available one-time purchasable items. Durable one-time Purchases (like cosmetics, hats, etc.) are only available to purchase once.
Tap on the subscription or item that you want to purchase. Next, tap on the Buy button to proceed with your purchase.
If your payment details look correct, tap on Purchase to complete the purchase.
If the purchase was successful, you’ll get a pop-up stating it’s been completed.
How To Manage/View/Cancel Subscriptions
To view your Premium App subscription on the desktop app, head into the Subscriptions tab within your User Settings. Scroll down to the Premium App Subscriptions section and then press on the Manage Subscriptions button.
In the Manage Subscriptions tab, you’ll now be able to view your active Premium App Subscriptions and manage, view, or cancel the individual subscriptions within this menu.
How To Request A Refund
If you would like to request a refund for a Premium App Subscription purchase you’ve made, please check our Refund Policy for more information. Premium App one-time purchases are non-refundable.